Terms & Conditions
Updated: September 29th, 2025
These Terms of Service ("Terms") govern your use of the Cortena ("Service"), operated by Cortena B.V. ("Company," "we," "us," "our").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.
1. Use of the Service
1.1 Eligibility
The Service is intended for use by businesses. By using the Service, you confirm that you are legally capable of entering into a binding agreement.
1.2 Access to the Service
You may access the Service only if you have a valid account. You must provide accurate and complete information during registration and are responsible for maintaining the confidentiality of your account credentials.
1.3 License
We grant you a non-exclusive, non-transferable, limited license to use the Service for your internal business purposes, subject to the terms and conditions outlined below. You may not use the Service for unlawful or unauthorised purposes.
1.4 Compliance with Laws
You are responsible for ensuring that your use of the Service complies with all applicable laws, rules, and regulations.
2. Service Description
The Service provides an AI-powered financial management platform designed to give small and medium-sized enterprises (SMEs) real-time visibility over their financial position. Through integrations with accounting systems and other data sources, the Service helps users to:
- Access and consolidate financial information from multiple sources.
- Generate forecasts and analytical insights based on internal and external data.
- Conduct scenario analyses to assess potential business outcomes.
- Receive AI-driven guidance, alerts, and recommendations to inform decision-making.
- Create and share reports and visualizations to improve financial oversight.
The Service is a decision-support tool and does not replace professional accounting, financial, or legal advice. Users remain responsible for the accuracy of the data they provide and for any financial or business decisions made based on the outputs of the Service.
3. Data Privacy and Protection
3.1 Privacy Policy
Your use of the Service is also governed by our Privacy Policy, which explains how we collect, process, and protect your personal data.
3.2 Data Processing Agreement (if applicable)
If required by law (e.g., under GDPR or other local regulations), additional agreements such as a Data Processing Agreement may apply.
4. Intellectual Property
4.1 Ownership
All intellectual property rights in the Service, including software, content, trademarks, and features, are owned by Cortena B.V. or its licensors.
4.2 Restrictions
You may not reproduce, modify, distribute, or create derivative works based on the Service without prior written consent. Reverse-engineering or attempting to extract source code is prohibited unless required by law.
5. Third-Party Services
The Service may contain links or integrations to third-party websites or services. We are not responsible for their content, policies, or practices.
6. Termination
6.1 Termination by Company
We may suspend or terminate your access to the Service at any time, with or without cause, and without prior notice.
6.2 Termination by You
You may terminate your account at any time by discontinuing your use of the Service.
6.3 Effects of Termination
Upon termination, your right to use the Service ceases immediately. Data may be retained for a limited period as required by law or business purposes, after which it will be securely deleted or anonymised.
7. Data Retention and Deletion
We will retain your data only as long as necessary for business or legal purposes. After retention periods expire, data will be securely deleted or anonymised.
8. Security Incident Notification
In the event of a security incident involving your data, we will notify you in accordance with applicable laws and regulations.
9. Limitation of Liability
9.1 Exclusion of Damages
To the maximum extent permitted by law, Cortena B.V. will not be liable for any indirect, incidental, or consequential damages, including lost profits, lost data, or business interruption.
9.2 Maximum Liability
Our total aggregate liability will not exceed the greater of:
(a) the amount paid by you for the Service in the preceding [12 months], or
(b) [Insert fixed amount or leave blank].
10. Disclaimer of Warranties
The Service is provided "as is" and "as available." We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
11. Indemnification
You agree to indemnify and hold harmless Cortena B.V., its affiliates, officers, employees, and agents from claims, damages, or expenses arising from your use of the Service or violation of these Terms.
12. Governing Law
These Terms shall be governed and construed in accordance with the laws of the Netherlands, without regard to conflict of law principles.
13. Dispute Resolution
In the event of disputes, the parties will first attempt to resolve the matter informally. If unresolved, disputes will be submitted to the competent courts in Rotterdam, the Netherlands.
14. Miscellaneous
14.1 Severability
If any provision is found invalid or unenforceable, the remaining provisions remain in effect.
14.2 Waiver
Failure to enforce any right or provision shall not constitute a waiver.
14.3 Entire Agreement
These Terms constitute the entire agreement between you and Cortena B.V. regarding the Service.
14.4 Assignment
You may not assign these Terms without our prior written consent. We may assign these Terms without notice.
15. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Cortena B.V.
Email: compliance@cortena.ai
Address: Stationsplein 45, D3.118, 3013 AK Rotterdam
